If you decide to cancel your participation, we will charge you cancellation costs.

These costs are passed on according to the schedule below.

• Up to 6 months before the start of the event: 30% of the total amount.
• Up to 5 months before the start of the event: 60% of the total amount.
• Up to 4 months before the start of the event: 70% of the total amount.
• Up to 3 months before the start of the event: 85% of the total amount
• From 3 months or less before the start of the event, all no-shows and cancellations
  will be charged for 100%.
• Cancellation of participation is only possible in writing.

Special Covid-19 cancellation policy

In case of a new lockdown due to Covid-19, the event will be postponed to the next suitable date.

• The amount already paid remains valid in case of postponement.
• The new date will be chosen together with the registered participants.
• If the new date is not suitable for you and you have to cancel, we will search for a fitted solution together such as partial or full refund.
• Partial refund is possible if the cancellation is notified in time and depends on the cancellation date, different per hotel. Partial refund will be reviewed for each hotel so he/she will receive the maximum possible refund.
• Full refund is only possible if there is a replacing participant on the new date.
  In case we receive a new registration, we will refund the full amount, provided that we have filled up our number of booked rooms again.
• The participant is free to provide a substitute / replacement himself.
• Cancellation of participation is only possible in writing.